Frequently Asked Questions

Q: You think that faxing is important enough to have an entire resource website?

A: Yes, absolutely.

Q: Faxing is so antiquated – does anyone still use a fax?

A: Many people. While the technology is on the decline, a large number of users are converting their fax numbers over to online fax providers. While demographics favor the over 50 age group for fax activity, there are applications in almost everyone’s life where faxing is still recommended as the preferred transmission standard.

Q: Why would anyone want to still use a fax machine?

A: There are a number of reasons people are still using faxes. Here is a list of the most common reasons our users talk about:

1) Confirmed Receipt of Transmission – Fax Machines are still one of the best ways to confirm receipt of a message

2) Signature on documents -Fax still remains the easiest and quickest way to transmit a document with a signature on it

3) Remote operations – in many regions telephone service is available, however dial up internet is very restrictive.

4) Warehouse / Operational – many warehousing and logistical operations are still using fax for the quicker transmission of documents

5) Legal concerns – there are some users who believe that a document sent over a fax has a better legal standing than email or other electronic methods

6) Send receipt – faxes have the technology to allow a printout of the fax that was sent, as well as the acknowledgement that the other machine has received the entire document. To users who are concerned about transmission of documents, there is no similar technology that can provide this confirmation.

Q: Where can I find drivers, product manuals, or customer support information for my fax machine?

A: See our page on Fax Machine Support for contact information and direct links of all major product manufacturers

Q: Is it possible for a fax communication to be intercepted?

A: Yes, there is an machine (or piece of software) called a “fax demodulator” that does precisely that.

Q: Who administers fax transmission standards

A: Fax transmissions work off “recommendations” from the ITU (International Telecommunications Union)

Q: I am working on the history of the fax machine for a school project. Can you assist?

A: The best place to start would be on our Fax History page – any information we have to share we post there.

Q: I’m receiving Junk Faxes and I want them to stop – what should I do about it?

A: The best place to start would be our Junk Fax page – we do our best to update it with the latest in Junk Fax information.

Q: How do I fax from a computer?

We’ve prepared a whole page on the topic of faxing from a computer.

Q: How do I fax from Windows 7?

We’ve prepared a whole page on faxing in Windows 7.

Q: How do I fax from Windows XP?

We’ve prepared a whole page on faxing in Windows XP.

Q: How do I send a fax?

We’ve prepared a whole page on how to send a fax.

Q: Where can I send a fax?

We’ve prepared a whole page on where you can send a fax.

Q: How do I get a fax number?

We’ve prepared a whole page on how to get a fax number.

Q: How do I fax internationally?

We’ve prepared a whole page on how to fax internationally.

Q: How do I fix a paper jam in my fax machine?

We’ve prepared a whole page on how to clear a paper jam from a fax machine.

Q: How do I use a Fax Machine?

We’ve prepared a whole page on how to use a fax machine.