Nextiva Online Fax Review – Mac OS X – Sending, Receiving, and Faxing

LAST UPDATE: January 29th, 2017

This page is a complement to our larger Nextiva Fax Review – but focused specifically on OS X Users.

Mac Compatibility Rating

Nextiva Mac Friendly Factor – Good

Mac Faxing with Nextiva Pros

  • Nextiva is built to operate primarily through the web and email interfaces
  • No differences between Mac and Windows version of Nextiva vFax (all interfaces are over email or the web)

Mac Faxing with Nextiva Cons

  • No iWork file format compatibility (no service offers this that we are aware of)

Overall, Nextiva provides full functionality to Mac users.

While the process is not 100% Mac friendly (the main thing lacking is direct file support for iWork based file formats), we find that Mac users will have an almost identical user experience to Windows users.

Full Nextiva on Mac Review

Overall Nextiva Fax Functionality on Mac OS X

Sending and Receiving

Sending and receiving a fax with Nextiva on the Mac is just as straightforward as in the full review.

Everything with Nextiva is web-based, so there is no additional software to use. Users can send and receive faxes from the web or through email, and email is open to all the Mac-based systems (Mac Mail, Thunderbird, etc.) as well as the webmail based systems (Gmail, Hotmail, Yahoo Mail, and others)

Mac Differences from Full Review

We can find no differences between how Nextiva’s online fax service operates on the Mac compared to how we reviewed the service on a Windows computer.

File Compatibility with Popular OS X File Types

Like all online fax services we can find, file compatibility with Mac is adequate to function, however, could be improved. Users who are not using Microsoft Office or Open Office will likely need to convert their file formats to PDF, TIF/TIFF, or RTF to fax.

We would have liked to see the ability to directly send iWork and other Mac based file formats directly in their native file format through the email and web-based interfaces.

Users should note that there is no native support for the file formats that iWork suite deals with, such as .pages files.

The best way for Mac users, specifically those who work with the iWork package, to work with Nextiva is to save files in a PDF or TIF/TIFF format, and then fax from that format just as they would normally.

Alternatively, users can save their Pages files as RTF (Rich Text Format).

Mac users who run Microsoft Office should have few problems, as the system supports file formats such as DOC/DOCX.

Open Office users on Mac, however, will have to convert their file formats to RTF or DOC/DOCX. There is no support for Open Office file formats.


For most Mac users, Nextiva is quite Mac friendly. For the most part, Mac users have access to the same group of functions and features that Windows users have.

The biggest hiccup is the issue of file formats when it comes to iWork documents such as Pages. Most Mac users will be able to find a workaround by converting to compatible formats such as PDF or RTF.

Nextiva keeps up most expectations when it comes to working in a Mac environment.

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