Most of the information here is valid for users who will only be using an online fax service through remote interfaces (for example travelling heavily), or for users who are using other non-Windows / non-Mac operating systems with email and web access (Unix, Solaris, BeOS, Citrix, etc.), as well the information here should apply to all distributions of Linux with email and web access (Mint, Ubuntu, Red Hat, Debian, openSUSE, Arch Linux, etc.).
Everything in this supplement only reviews the native-Linux ability to run a system. Wine and other Windows emulators are not tested.
Alternatively, users can always install a Windows based virtual machine to run any options that are not working in Linux. Most of the options that do not work through web and email faxing are only changed infrequently.
In general, we find that RingCentral has a poor selection of Open Source file formats that are compatible with the system, while Linux users will find that day to day functionality works well through te web browser, however some settings need to be changed through the RingCentral call controller, which is not available for Linux.
Linux Compatibility of RingCentral Fax
While we can find no online fax service that caters to the Linux community specifically, we have found that certain services are better for Linux users than others.
The best way to analyze the compatibility of an online fax service with Linux is to look at it from the perspective of a user who is exclusively cloud based.
Sending and Receiving Faxes with RingCentral through Linux
Day to day sending of faxes works well through RingCentral. As most of RingCentral’s faxing ability works very well through the web and email interfaces, for day to day use the system works well.
Hiccups with operating RingCentral on Linux
All features of RingCentral that involve the Call Controller will not work with a Linux system.
Custom Cover Pages
Custom cover pages require the Call Controller and will not operate on a Linux system. This is an option that only needs to be configured once, however, so users can configure it on a separate system then that cover page becomes the default for future transmissions.
Fax Directly from Scanner
Faxing directly from a scanner requires Call Controller, and will not work on Linux based systems. Users can still scan a document to their computer, then fax it in a separate operation.
Desktop Fax Notification
The Call Controller has a function that notifies the user whenever a fax is received, or a fax transmission is successful. As Call Controller is not available for a Linux machine, this means the notification function is not available.
RingCentral’s Open Source File Format Compatibility
Open Source and Open Format fans will find RingCentral’s service disappointing. Most users will need to convert their files to Microsoft Office or PDF file formats for transmission.
We have attempted to list all of RingCentral’s compatible file formats that are open source.
Image File Formats:
PNG and JPEG is listed as a compatible file format for sending graphics through RingCentral.
Other Open Source Formats:
Text (txt), CSV, XML, and HTML files can both be sent through RingCentral.
More on Faxing with Linux:
- Open Source and Linux Faxing Guide
- MyFax Linux Review
- RingCentral Linux Review
- Nextiva Linux Review
- eFax Linux Review
More from our RingCentral Review
- RingCentral Review
- RingCentral for Mac OS X
- RingCentral for Linux
- RingCentral for Canadians
- RingCentral for the UK