Service Details | | | | | |
Service | | RingCentral | Nextiva | MyFax | eFax |
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Free Trial | | | | | |
Basic Functionality (Smartphone) | | (4.2/5) | (3.4/5) | (4.4/5) | (4.2/5) |
Extra Features | | (4.4/5) | (1.4/5) | (1.5/5) | (4.2/5) |
Plan Includes | | | | | |
Plan Reviewed | | Fax 1500 | Single User | Best Value | eFax Plus |
Outgoing pages / month | | 1500 | 500 | 100 | 150 |
Incoming pages / month | | included in outgoing | included in outgoing | 200 | 150 |
Monthly Cost | | US $22.99 | US $8.95 | US $10 | US $12.95 |
Monthly cost - annual plan | | US $17.99 | US $4.95 | US $9.17 | US $10.79 |
Setup cost | | Free | Free | Free | Free |
Overage page cost | | US 5.9¢ | US 3¢ | US 10¢ | US 10¢ |
Number Availability | | | | | |
Toll-free numbers | | ✓ | | ✓ | ✓ |
Vanity numbers | | ✓ | | | |
U.S.A. | | ✓ | ✓ | ✓ | ✓ |
Canada | | ✓ | | ✓ | ✓ |
United Kingdom | | ✓ | | ✓ | ✓ |
Australia | | | | ✓ | ✓ |
More countries | | | | ✓ | ✓ |
Sending Features | | | | | |
Service | | RingCentral | Nextiva | MyFax | eFax |
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Send a fax from email | | ✓ | ✓ | ✓ | ✓ |
Send internationally | | ✓ | | ✓ | ✓ |
Send to multiple fax numbers | | ✓ | ✓ | ✓ | ✓ |
Auto re-send on busy or no answer | | ✓ | ✓ | ✓ | ✓ |
Schedule fax delivery time | | ✓ | Only from desktop or web application | | |
More than 50 different file formats | | | | ✓ | ✓ |
Send from a scanner or connected fax | | | Only with the fax bridge device (extra) | | Only from desktop |
Cover sheet customization | | ✓ | | | ✓ |
Send a fax to more than 10 recipients | | ✓ | | ✓ | ✓ |
Send a fax to more than 50 recipients | | ✓ | | | |
Change transmission speed | | | | Only from web application | Only from web application |
Charge code, tracking key, or reference number field | | | Only from web application | ✓ | ✓ |
Receiving Features | | | | | |
Receive a fax to email | | ✓ | ✓ | ✓ | ✓ |
Receive to multiple email accounts | | ✓ | ✓ | ✓ | ✓ |
Receive multiple faxes at the same time | | ✓ | ✓ | ✓ | ✓ |
Receive faxes when not connected to the internet | | ✓ | ✓ | ✓ | ✓ |
Automatically receive to printer or connected fax | | | Only with the Fax Bridge device (extra) | | Only with a computer |
SMS (text) alert | | ✓ | ✓ | | |
Security | | | | | |
Service | | RingCentral | Nextiva | MyFax | eFax |
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SSL | | ✓ | ✓ | ✓ | ✓ |
Account Password | | ✓ | ✓ | ✓ | ✓ |
No email attachment option | | ✓ | ✓ | ✓ | ✓ |
HIPPA Option | | ✓ | | | ✓ |
Encrypted fax format option | | | | | Computer only |
Other Features | | | | | |
Option to integrate fax with voice plan | | ✓ | ✓ | | |
Unlimited fax storage | | | ✓ | ✓ | ✓ |
Address book | | ✓ | ✓ | ✓ | ✓ |
Address book Outlook sync or import | | ✓ | | | ✓ |
Dropbox, Google Drive, or Box integration | | ✓ | | | ✓ |
Signature stamp | | | | | ✓ |
Block junk fax numbers | | ✓ | | | |
Software | | | | | |
Email fax | | ✓ | ✓ | ✓ | ✓ |
Web application | | ✓ | ✓ | ✓ | ✓ |
Desktop software (Windows) | | ✓ | | | ✓ |
Desktop software (Mac) | | ✓ | | | |
Desktop software (Linux) | | | | | |
iPhone app | | ✓ | | ✓ | ✓ |
Android app | | ✓ | | ✓ | ✓ |
Customer Service | | | | | |
Customer support hours | | 24 / 7 | 5am - 6pm Arizona time M-F, 9am - 1pm Saturday | 24 / 7 | 24 / 7 |
Phone support | | Yes, but not on the "Fax 500" and "Fax 750" plans | ✓ | ✓ | ✓ |
User guide | | ✓ | ✓ | ✓ | ✓ |
Suport forum or knowledgebase | | ✓ | ✓ | | |
FAQ | | ✓ | ✓ | ✓ | ✓ |
Ticketing System | | ✓ | ✓ | ✓ | ✓ |
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Full Review | | RingCentral | Nextiva | MyFax | eFax |