| Service Details |
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| Service |
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RingCentral |
Nextiva |
MyFax |
eFax |
| Buy Now |
|
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| Free Trial |
|
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| Basic Functionality (Smartphone) |
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★★★★☆ 4.2/5 |
★★★☆☆ 3.4/5 |
★★★★☆ 4.4/5 |
★★★★☆ 4.2/5 |
| Extra Features |
|
★★★★☆ 4.4/5 |
★☆☆☆☆ 1.4/5 |
★★☆☆☆ 1.5/5 |
★★★★☆ 4.2/5 |
| Plan Includes |
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| Plan Reviewed |
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Fax 1500 |
Single User |
Best Value |
eFax Plus |
| Outgoing pages / month |
|
1500 |
500 |
100 |
150 |
| Incoming pages / month |
|
included in outgoing |
included in outgoing |
200 |
150 |
| Monthly Cost |
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US $22.99 |
US $8.95 |
US $10 |
US $12.95 |
| Monthly cost – annual plan |
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US $17.99 |
US $4.95 |
US $9.17 |
US $10.79 |
| Setup cost |
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Free |
Free |
Free |
Free |
| Overage page cost |
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US 5.9¢ |
US 3¢ |
US 10¢ |
US 10¢ |
| Number Availability |
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| Toll-free numbers |
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✓ |
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✓ |
✓ |
| Vanity numbers |
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✓ |
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| U.S.A. |
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✓ |
✓ |
✓ |
✓ |
| Canada |
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✓ |
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✓ |
✓ |
| United Kingdom |
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✓ |
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✓ |
✓ |
| Australia |
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✓ |
✓ |
| More countries |
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✓ |
✓ |
| Sending Features |
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| Service |
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RingCentral |
Nextiva |
MyFax |
eFax |
| Free Trial |
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| Send a fax from email |
|
✓ |
✓ |
✓ |
✓ |
| Send internationally |
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✓ |
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✓ |
✓ |
| Send to multiple fax numbers |
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✓ |
✓ |
✓ |
✓ |
| Auto re-send on busy or no answer |
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✓ |
✓ |
✓ |
✓ |
| Schedule fax delivery time |
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✓ |
Only from desktop or web application |
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| More than 50 different file formats |
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✓ |
✓ |
| Send from a scanner or connected fax |
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Only with the fax bridge device (extra) |
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Only from desktop |
| Cover sheet customization |
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✓ |
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✓ |
| Send a fax to more than 10 recipients |
|
✓ |
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✓ |
✓ |
| Send a fax to more than 50 recipients |
|
✓ |
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| Change transmission speed |
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Only from web application |
Only from web application |
| Charge code, tracking key, or reference number field |
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Only from web application |
✓ |
✓ |
| Receiving Features |
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| Receive a fax to email |
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✓ |
✓ |
✓ |
✓ |
| Receive to multiple email accounts |
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✓ |
✓ |
✓ |
✓ |
| Receive multiple faxes at the same time |
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✓ |
✓ |
✓ |
✓ |
| Receive faxes when not connected to the internet |
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✓ |
✓ |
✓ |
✓ |
| Automatically receive to printer or connected fax |
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Only with the Fax Bridge device (extra) |
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Only with a computer |
| SMS (text) alert |
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✓ |
✓ |
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| Security |
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| Service |
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RingCentral |
Nextiva |
MyFax |
eFax |
| Free Trial |
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| SSL |
|
✓ |
✓ |
✓ |
✓ |
| Account Password |
|
✓ |
✓ |
✓ |
✓ |
| No email attachment option |
|
✓ |
✓ |
✓ |
✓ |
| HIPPA Option |
|
✓ |
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✓ |
| Encrypted fax format option |
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Computer only |
| Other Features |
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| Option to integrate fax with voice plan |
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✓ |
✓ |
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| Unlimited fax storage |
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✓ |
✓ |
✓ |
| Address book |
|
✓ |
✓ |
✓ |
✓ |
| Address book Outlook sync or import |
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✓ |
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✓ |
| Dropbox, Google Drive, or Box integration |
|
✓ |
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✓ |
| Signature stamp |
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✓ |
| Block junk fax numbers |
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✓ |
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| Software |
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| Email fax |
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✓ |
✓ |
✓ |
✓ |
| Web application |
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✓ |
✓ |
✓ |
✓ |
| Desktop software (Windows) |
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✓ |
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✓ |
| Desktop software (Mac) |
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✓ |
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| Desktop software (Linux) |
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| iPhone app |
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✓ |
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✓ |
✓ |
| Android app |
|
✓ |
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✓ |
✓ |
| Customer Service |
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| Customer support hours |
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24 / 7 |
5am – 6pm Arizona time M-F, 9am – 1pm Saturday |
24 / 7 |
24 / 7 |
| Phone support |
|
Yes, but not on the “Fax 500” and “Fax 750” plans |
✓ |
✓ |
✓ |
| User guide |
|
✓ |
✓ |
✓ |
✓ |
| Suport forum or knowledgebase |
|
✓ |
✓ |
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| FAQ |
|
✓ |
✓ |
✓ |
✓ |
| Ticketing System |
|
✓ |
✓ |
✓ |
✓ |
| Buy Now |
|
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|
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| Free Trial |
|
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|
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| Full Review |
|
RingCentral |
Nextiva |
MyFax |
eFax |